Della Terra would like all of our suite guests to enjoy a wonderful stay with us. The following guidelines are being provided to help you prepare for a beautiful, fun Colorado Mountain Getaway.
Directions – Link to directions - Please note that your GPS will state that you have arrived at Della Terra Mountain Chateau approximately one mile before you actually arrive.
Free Transportation – The Town of Estes Park provides free shuttle service each summer to assist residents and visitors in traveling around Estes Park. Shuttles travel from the Estes Park Visitor Center, 500 Big Thompson Avenue, to more than 50 stops throughout Estes Park and Rocky Mountain National Park. Shuttles make it convenient for residents and visitors to leave their vehicles at a lodging facility or parking lot and travel around town during the busy summer season.
The Estes Park Free Shuttle runs June 29 - September 9. Della Terra Guests can access the Red Route from the Fall River Visitors Center.
Weather – Link to weather - Please come prepared for the weather. There is a large coat closet at Della Terra for your boots, coats, hats, gloves, scarfs and umbrellas.
Check in time – 3:00pm, please check with our reservation desk a few days prior to your arrival if you are in need of an early check in.
Check out time – 10:00am, please check with our reservation desk a few days prior to your arrival if you are in need of a late check out.
Late check in – An envelope with all of your information will be waiting for you at the check in desk if you arrive after 8pm. Please call the phone number posted on the check in desk if you need any assistance. You may visit the check in desk the next morning to complete your check in process.
Office Hours – 8am to 7pm, our office staff will be available to assist you.
After Hours – Staff is available on site to assist you if needed 24 hours a day. Please call the emergency phone number on the message you receive when you call the office after hours or call the phone number posted at the check in desk after 7pm.
Parking – Each suite has an assigned parking place near the front door of the chateau, it is clearly signed. If you know your suite name, you may pull into your place upon arrival.
Breakfast – Enjoy your complimentary fresh hot breakfast each morning you are with us. Please review our breakfast section under accommodations for more details. You may join us in our warm and inviting breakfast room or have breakfast delivered to your suite between 7:30am and 9:00am. No gratuity is added for your complimentary breakfast, gratuities for your kitchen and serving staff are greatly appreciated, but are at your discretion.
Room Snacks – There is an appetizing cheese plate available for delivery to your suite. Please review your guest information book in your suite upon arrival. A 20% service fee and 7.5% tax will apply to all room service deliveries with the exception of breakfast.
Alcohol Service – We have full bar service available for delivery to your suite. Please review your guest information book in your suite upon arrival. A 20% service fee and 7.5% tax will apply to all alcohol room service deliveries.
Gratuities – Gratuities are greatly appreciated by your breakfast and cleaning staff, but are at your discretion. No fees have been added to your room charges for gratuities for your breakfast or cleaning staff.
Cell phone service – ATT, T-Mobile, and Verizon receive coverage at the Chateau. All other services do not receive well.
Suite phones – Local and long distance telephone service is available in each suite. There is a charge for local and long distance calls.
Occupancy – The luxury suites in the chateau are beautiful, romantic suites designed for couples to enjoy. The following restrictions apply to the luxury guest suites in the chateau: Two person maximum occupancy, no overnight children and no babysitting. Quiet time in the Chateau guest suites and common areas begins at 9pm. After event gatherings or parties are not allowed in the chateau or in the luxury suites.
Smoking – Della Terra is a smoke free building (including suite patios and balconies). Please smoke outside only, 20' from the building.
Alcohol – Due to our liquor license all alcoholic beverages must be provided by Della Terra.
Pets – Pets are not allowed in the Chateau (service animals are an exception).
Candles – No real candles are allowed in the chateau suites, you may bring in flameless candles.
Health Effects of High Altitude – At the high altitude of Colorado Mountains everyone is affected to some degree. As you go to the higher altitudes, the barometric pressure decreases, the air is thinner and less oxygen is available. At elevations of 8,000 plus feet many symptoms may occur including: breathing faster and more deeply which results in shortness of breath and exertion, headache, nausea, trouble sleeping and unusual tiredness (this is more commonly referred to as AMS or acute mountain sickness). These symptoms should go away in a day or two. If symptoms persist or worsen a physician should be consulted. Even a short visit to the doctor can save the rest of your trip.
A more serious condition is called HAPE or high altitude pulmonary edema, recognized by a wet cough, increasing shortness of breath and a feeling of fluid building up in the lungs. Other signs to watch out for are disorientation and confusion. If any of these symptoms occur, seek medical attention immediately. HAPE is easy to treat but left untreated can be life threatening.
Increase fluid intake- 2 or 3 times normal intake: water and juice are best, hydration is key to preventing AMS and HAPE, drink enough to urinate every two hours.
Avoid alcohol and minimize caffeine on arrival and a couple days after. Remember, you may be much more sensitive to the effects of alcohol at a higher altitude, please be very careful.
Decrease salt intake as salt causes your body to retain fluids, increasing the severity of altitude illness.
Eat frequent small meals high in carbs, low in fat and low in protein.
Maintain moderate physical activity and get plenty of rest. Medications and oxygen can help you feel better. Diamox is a prescription drug that prevents the unpleasant symptoms for many people. Recent experience suggests that a small dose of Diamox will suffice (125 mg).
Area Activities – Plan to stay and enjoy our beautiful area. The following information will help you plan and enjoy your time at Della Terra, Estes Park and the Rocky Mountain National Park.